East Hartford Police Department Overview
The East Hartford Police Department serves a town that calls itself the "crossroads of New England," set an equal distance from New York and Boston with quick access to highways, airports, and rail. That location matters here. An arrest in East Hartford can move fast into the wider Hartford-area court and custody systems. The agency runs out of one main building and enforces state laws and town rules. It is a municipal police force, and it works as a short-term arrest-processing point.
Three bureaus split the work. The Operations Bureau covers patrol and front-line response. The Support Services Bureau holds back-office functions, and that is where the Records unit sits. The Professional Standards Bureau handles internal review and training. None of these run a long-term jail. People held after an East Hartford arrest do not stay at the police department. They are released, sent to court, or moved into state custody, which shapes how an arrest record search works.
Arrest Processing vs Jail Custody
This is the point readers miss most. The East Hartford Police Department books and processes arrests, but it does not run a public jail. After an arrest, an officer creates police records and the person faces a release decision. Many people leave on a promise to appear, which is release without money on a written pledge to show up in court. Others post a bond and go home. Some are held for bail-staff review or for a first court date.
When someone is held, custody does not stay in East Hartford. Connecticut does not use county jails or county sheriffs to run jails. The state unified all county jails and prisons under one agency in 1968. That agency is the Connecticut Department of Correction (CT DOC). So a held arrestee moves into CT DOC custody, and the key Hartford-area pretrial site is Hartford Correctional Center. A custody lookup, then, is a state search, not a police search.
So who is actually "held" at the East Hartford Police Department? Only arrestees, and only during processing. There is no public jail roster here. There is no visitation program, no commissary, no mail or money-deposit service, and no published lockup capacity. To find a person, you check the weekly arrest log first, then run the state custody and court tools described further down.
Note: A name on the weekly arrest log does not mean the person is still held, and being absent from the log does not mean no arrest took place.
Records Division Hours and Fees
The Records unit is the strongest local route for an East Hartford police report or arrest report. It sits inside the police building and is open to the public on a set schedule. The hours are specific, so check them before you go. Monday opens later than the rest of the week. The counter is closed on weekends and on legal holidays, which trips up walk-in visitors who assume normal business hours.
| Day | Records Hours |
|---|---|
| Monday | 10:00 am - 4:00 pm |
| Tuesday | 9:30 am - 4:00 pm |
| Wednesday | 9:30 am - 4:00 pm |
| Thursday | 9:30 am - 4:00 pm |
| Friday | 9:30 am - 4:00 pm |
| Saturday and Sunday | Closed |
Bring the case number, or the date and time of the incident, so staff can pull the right file. Each copied page costs 50 cents. For records questions, call (860) 528-4401 and ask for the Records Department. The agency also offers fingerprinting on the second and fourth Wednesday of each month, from 10:00 am to 2:00 pm. Connecticut public-records law lets you request records from the agency that holds them, but it does not put every booking record online, so the counter and phone remain the real local channels.
The Weekly Arrest Report and Its Fields
East Hartford publishes a Weekly Arrest Report along with Quarterly Part 1 Crimes. It is a PDF, not a live, searchable roster. The inspected Adult Arrest Log Press file covered a one-week span and carried a run date a few days after the period closed. That gap is the whole point. The log is a periodic publication, so it cannot tell you whether a person is in custody right now. It is a record of police arrests, not a jail population list.
The fields are useful for one job above all: getting the identifiers you need to request a report or to run a court search. The log shows who was arrested and on what charge. It does not show a booking photo, a bond amount, or any custody status. The table below lays out what each entry includes and what it leaves out.
| Field | Shown in the log? |
|---|---|
| Name | Yes |
| Address | Yes |
| Race | Yes |
| Sex and age as of arrest date | Yes |
| Incident number | Yes |
| Arrest date and time | Yes |
| Court date and time | Yes |
| Statute or charge code and description | Yes |
| Count | Yes |
| Mugshot or booking photo | No |
| Bond amount | No |
| Booking number | No |
| Custody status | No |
| Release date | No |
| Housing location | No |
| Court docket number | No |
The incident number is the police agency number tied to the arrest report. Use it, with the arrest date and the court date, when you call Records or check a court lookup. Those three details turn a vague request into a quick file pull.
How to Request a Police Report
Requesting an East Hartford police report is a local, hands-on process. The official instruction is to come to the police department in person with what you know about the incident. The Records staff then locates the file and copies it for the per-page fee. There is no full online portal that downloads arrest or booking records, so plan for a counter visit or a phone call during the posted hours.
- Pull the incident number, arrest date and time, or charge from the weekly arrest log so you can name the record precisely.
- Go to East Hartford Police Department at 31 School St during Records hours, or call (860) 528-4401 and ask for Records.
- Give the case number, or the date and time of the incident, so staff can find the right file.
- Pay 50 cents for each copied page and collect the report, allowing for redactions the law requires.
Connecticut public-records rules let you ask for records from the agency that maintains them. The agency may redact witness names, protected victim information, sealed material, and details that could harm a pending case. So a request does not always return a full, unredacted file. For records the police do not hold, the next stop is the court system or the state corrections agency.
Court and DOC Next Steps After an Arrest
After an East Hartford arrest, your next search depends on what you need to confirm. For current custody, the official tool is the CT DOC inmate search, because Connecticut runs a unified state correctional system. For formal charges and court dates, the source is the Connecticut Judicial Branch criminal and motor-vehicle case lookup. Charges that an officer lists at arrest can change once a prosecutor reviews the case, so the court record may not match the arrest log word for word.
Court routing for East Hartford has two paths. Lower-level criminal and motor-vehicle matters commonly route to Geographical Area 12 at Manchester, known as GA 12. More serious felony matters can move through the Hartford Judicial District. East Hartford does not have its own courthouse, so the everyday court of record sits in Manchester. The official Judicial Branch page for that court confirms the East Hartford service area.
Here is the official source for GA 12 Manchester, which lists the towns it serves.

That court sits at 410 Center Street, Manchester, CT 06040, and the Chief Clerk line is (860) 647-1091. Use the Judicial Branch criminal case lookup to search by defendant or by docket number, and confirm whether charges and a court date have appeared. If the person is held, the CT DOC inmate search shows custody and location for people under state supervision. The steps below put the whole sequence in order.
- Check the weekly arrest log for the incident number, arrest date, charge, and listed court date.
- Call EHPD Records or the non-emergency line at (860) 528-4401 for report details the log does not show.
- Run the CT DOC inmate search if the person may still be held in state custody.
- Search the Judicial Branch pending case lookup for charges and court dates, usually under GA 12 Manchester.
- Check the Judicial Branch warrant lookup for a failure-to-appear or violation-of-probation matter.
Two terms help here. A failure to appear, or FTA, is missing a scheduled court date, which can trigger a warrant. A violation of probation, or VOP, is an alleged breach of probation conditions, which can also lead to a warrant. Keep in mind the limits of each tool. The arrest log is weekly, not live. CT DOC excludes youthful offender records and people held for federal immigration authorities. The court lookup is current only to an early-morning timestamp, not to the minute.
Note: A bond posted on one case may not clear every hold, so confirm custody status with CT DOC and the court before assuming a release.
Warrants and Anonymous Tips
The East Hartford Police Department links to the Connecticut Judicial Branch warrant lookup. That tool covers arrest warrants for violation of probation, failure to appear, and orders to incarcerate. It is not a full statewide active-warrant list. Many warrants are sealed, nonpublic, or simply not entered in that portal, so a clear result is not proof that no warrant exists. The page itself warns that it does not contain every warrant type and that users should not act against anyone based on what they see.
You can view the official warrant lookup at its source page below.

The Judicial Branch warrant lookup lets you search by name, by town, or by court location, including East Hartford and Manchester GA 12. A warrant first appears as a court or police matter, not as a jail roster entry. Once it is executed, the person may show in the arrest log, in a pending court case, and, if held, in the CT DOC search.
For reporting, the agency runs several non-police-station channels. The anonymous tip webform asks for a crime type from a dropdown, with options such as assault, drugs, fraud, theft, and other. It also takes location, suspect details, and an optional name and contact. The form is not for emergencies. There is a crime-tips phone line at (860) 289-9134 and a traffic-concerns line at (860) 291-7562. Residents can also sign up for the East Hartford Alert Network for local notices. For anything happening right now, the right call is 911.
No Public Jail Roster or Mugshot Gallery
No official East Hartford online jail roster, booking-photo gallery, or mugshot search was located. The weekly arrest log carries no photos. State law does require fingerprints, photographs, and physical descriptions for covered arrests, and those records may exist within the arrest and identification process. That is not the same as a public mugshot website. Access depends on the agency that holds the record, on public-records exemptions, and on erasure or destruction rules after qualifying outcomes.
There is also no official East Hartford Police mobile app with an inmate roster, a warrant search, or a most-wanted list. No App Store or Google Play page was found through the agency's official links. Instead of an app, the department points users to a fixed set of official channels. The list below covers the ones that actually work for an arrest or records question.
- The Judicial Branch warrant lookup for failure-to-appear, violation-of-probation, and orders-to-incarcerate matters.
- The EHPD anonymous tip webform and the crime-tips phone line at (860) 289-9134.
- The East Hartford Alert Network signup for local public-safety notices.
- The CT DOC inmate search for custody under state supervision.
- CT SAVIN and VINELink for custody and court-status notifications.
For booking photos tied to a specific case, the path is a records request to the agency that holds the photo, not a public gallery. If the person is in state custody, custody location runs through the CT DOC tools covered on the jail inmate records page. Avoid commercial mugshot or "pay to remove" sites, which are not official and are not used here.
Important: The East Hartford arrest log is a police-arrest publication, not a jail population list, and it never confirms whether a person is in custody at this moment. For live custody, use the CT DOC inmate search; for charges and court dates, use the Judicial Branch lookup.
Leadership and Department Structure
The agency is led by Chief Mack Hawkins. Joshua Litwin serves as Assistant Chief. Two Deputy Chiefs, Donald Olson and Michael J. Connolly, round out the command staff. Their work is divided across the three bureaus: Operations, Support Services, and Professional Standards. The organization chart also names units that handle records and case work, including Records, Court Officer, FOI, Property and Evidence, Patrol, and Criminal Investigations, along with Public Safety Communications, Internal Affairs, Training, Traffic, K-9, the Bomb Squad, and the Crisis Intervention Team.
The FY 2025-2026 table of organization shows how the staff is built. The breakdown helps explain why an arrest moves through several hands before it reaches the court or state custody system.
| Role | Authorized Count |
|---|---|
| Chief | 1 |
| Assistant Chief | 1 |
| Deputy Chiefs | 3 |
| Lieutenants | 11 |
| Sergeants | 16 |
| Officers | 79 |
| Detectives | 8 |
| Investigators | 7 |
| Animal Control Officers | 2 |
| Civilian Personnel | 37 |
Civilian staff keep the back office running, and that includes the Records counter most readers will deal with. The detective and investigator ranks build the case files that later support a report request. So the structure ties directly to how an arrest record is created, stored, and released.
Contact Numbers
Reaching the right line saves time. The non-emergency number handles routine police business and records routing. The crime-tips and traffic lines exist for specific concerns, and a fax line is on file for documents. For any active threat to a person or property, the correct contact is 911, not the tip line. The card below collects the agency's published contacts and the Records hours in one place.
East Hartford Police Department
31 School St
East Hartford, CT 06108
Non-emergency: (860) 528-4401
Emergency: 911
Crime tips: (860) 289-9134
Traffic concerns: (860) 291-7562
Fax: (860) 289-1249
Records: Mon 10:00 am - 4:00 pm; Tue-Fri 9:30 am - 4:00 pm; closed weekends and holidays
Custody and court questions land elsewhere. For a held person, the CT DOC Public Information Office takes offender questions the online search does not answer, at (860) 692-7780 on weekdays. For court status, the GA 12 Manchester Chief Clerk is at (860) 647-1091. Use the police lines for the arrest and the report, and the state and court lines for custody and charges.